Important Privacy Notice
This privacy policy governs the collection, use, and protection of your health information and personal data on CureWise, an AI-powered medical advocacy platform. We are committed to protecting your privacy and complying with applicable healthcare privacy laws, including HIPAA.
1. Overview and Scope
CureWise is an AI-powered medical advocacy platform that helps patients navigate their healthcare journey through personalized insights, treatment recommendations, and clinical trial matching. This Privacy Policy describes how we collect, use, protect, and share your personal information and Protected Health Information (PHI) when you use our services.
2. Types of Information We Collect
Personal Information
Name, email address, phone number
Account credentials and authentication information
Communication preferences and settings
Payment and billing information
Protected Health Information (PHI)
Medical records, test results, and diagnostic reports
Treatment history, medications, and allergies
Medical images and diagnostic imaging
Healthcare provider information and referrals
Insurance information and coverage details
Family medical history and genetic information
Technical and Usage Data
Device information, IP address, and browser type
Platform usage patterns and feature interactions
Search queries and AI interaction history
Performance and error logs
3. How We Use Your Information
AI-Powered Medical Analysis We use your medical information to provide AI-powered analysis and insights, including:
Analyzing medical records to identify treatment patterns and opportunities
Matching your condition with relevant clinical trials and research studies
Providing personalized treatment recommendations and second opinions
Generating plain-language summaries of complex medical information
Healthcare Coordination
Facilitating communication with your healthcare providers
Coordinating care between multiple specialists and facilities
Preparing for medical appointments and consultations
Tracking treatment progress and outcomes
4. HIPAA Compliance and Healthcare Privacy
CureWise operates as a HIPAA-covered entity and/or business associate. We maintain appropriate administrative, physical, and technical safeguards to protect your PHI in accordance with HIPAA requirements. Your health information will only be used and disclosed as permitted by HIPAA and as described in this Privacy Policy.
Your HIPAA Rights
Right to access your PHI and request copies
Right to request amendments to your health information
Right to request restrictions on use and disclosure
Right to request confidential communications
Right to receive an accounting of disclosures
Right to file a complaint with us or the Department of Health and Human Services
5. Information Sharing and Disclosure
Healthcare Providers With your explicit consent, we may share your medical information with your healthcare providers to facilitate coordinated care and treatment planning.
Clinical Trial Organizations We may share de-identified or aggregated health information with clinical trial organizations and research institutions to help match you with relevant studies, always with your explicit consent.
Emergency Situations In medical emergencies, we may disclose your health information to emergency responders or healthcare providers as necessary to protect your health and safety.
Legal Requirements We may disclose your information when required by law, court order, or to comply with legal processes, including public health reporting requirements.
6. AI and Machine Learning
Our AI systems analyze your medical information to provide personalized insights and recommendations. We use the following approaches to protect your privacy:
Data Minimization: We only use the minimum necessary health information for AI analysis
De-identification: Personal identifiers are removed when possible for AI training and improvement
Secure Processing: All AI processing occurs in secure, HIPAA-compliant environments
Human Oversight: AI recommendations are reviewed by qualified healthcare professionals
Transparency: We provide explanations for AI-generated insights and recommendations
7. Data Security and Protection
We implement comprehensive security measures to protect your health information:
End-to-end encryption for data transmission and storage
Multi-factor authentication and access controls
Regular security audits and penetration testing
Employee training on healthcare privacy and security
Incident response and breach notification procedures
Secure cloud infrastructure with healthcare-grade certifications
8. Data Retention and Deletion
We retain your health information for as long as necessary to provide our services and as required by applicable laws. You may request deletion of your data at any time, subject to the following exceptions:
Information required for ongoing medical care coordination
Data needed to comply with legal or regulatory requirements
De-identified information used for research and AI improvement
Information necessary for safety monitoring and adverse event reporting
9. Your Privacy Rights
In addition to your HIPAA rights, you have the following privacy rights:
Access: Request copies of your personal and health information
Correction: Request corrections to inaccurate information
Deletion: Request deletion of your information (subject to legal requirements)
Portability: Request transfer of your data to another service
Opt-out: Opt out of certain uses of your information
Consent Withdrawal: Withdraw consent for specific data uses
10. International Data Transfers
If you are located outside the United States, your health information may be transferred to and processed in the United States, where our servers are located. We ensure appropriate safeguards are in place for international transfers of health data.
11. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect health information from children without appropriate parental consent and healthcare provider authorization.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of material changes by email and by posting a notice on our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
CureWise Privacy Officer 30765 Pacific Coast Hwy #354 Malibu, CA Email: info@curewise.com
For HIPAA-related complaints, you may also contact the U.S. Department of Health and Human Services Office for Civil Rights.
Your HIPAA Rights
As a HIPAA-covered entity, we ensure you have full control over your health information. You have the right to access, amend, restrict, and control how your Protected Health Information is used and disclosed.
Access your PHI and request copies
Request amendments to your health information
Request restrictions on use and disclosure
Request confidential communications
Privacy Commitment
This Privacy Policy is effective as of June 1, 2025. For questions about your privacy rights or to file a complaint, contact us at info@curewise.com.
Effective June 1, 2025
info@curewise.com
Malibu, CA
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