Important Medical Disclaimer
CureWise is an AI-powered medical advocacy platform that provides educational information and support tools. Our services are NOT a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified healthcare providers for medical decisions.
1. Acceptance of Terms
Welcome to CureWise, an AI-powered medical advocacy platform designed to help patients navigate their healthcare journey. By accessing or using our services, you agree to be bound by these Terms of Service and our Privacy Policy (available at /privacy). If you do not agree to these terms, please do not use our services.
2. Medical Disclaimer and Limitations
Not Medical Advice CureWise provides educational information, AI-powered analysis, and advocacy tools. Our services do not constitute medical advice, diagnosis, or treatment recommendations. All information provided is for educational purposes only and should not replace consultation with qualified healthcare professionals.
AI Limitations Our AI systems analyze medical information to provide insights and suggestions, but they have limitations:
AI analysis may contain errors or omissions
AI recommendations are not medical diagnoses or treatment plans
AI systems cannot replace human medical judgment
Results may vary based on data quality and completeness
AI insights should always be verified with healthcare providers
Emergency Situations CureWise is not designed for medical emergencies. In case of a medical emergency, immediately contact emergency services (911 in the US) or go to the nearest emergency room. Do not rely on our platform for urgent medical situations.
3. Eligibility and Account Requirements
To use CureWise, you must:
Be at least 18 years of age or have parental/guardian consent
Have the legal capacity to enter into this agreement
Provide accurate and complete account information
Maintain the security of your account credentials
Use the platform only for lawful purposes
4. Platform Services
AI-Powered Analysis We provide AI-powered analysis of medical information, including:
Medical record analysis and summarization
Treatment option research and comparison
Clinical trial matching and recommendations
Healthcare provider and specialist identification
Medical terminology explanation and education
Healthcare Coordination Our platform facilitates communication and coordination with healthcare providers, but we do not:
Provide direct medical care or treatment
Prescribe medications or medical devices
Perform medical procedures or diagnostics
Replace the doctor-patient relationship
5. User Responsibilities
Medical Information Accuracy You are responsible for:
Providing accurate and complete medical information
Updating your medical information as it changes
Verifying AI-generated insights with healthcare providers
Making informed decisions about your healthcare
Following your healthcare provider's instructions
Prohibited Uses You may not use our platform to:
Provide medical advice to others
Share another person's medical information without consent
Attempt to diagnose or treat medical conditions
Misrepresent your medical credentials or qualifications
Use the platform for illegal or harmful purposes
Interfere with the platform's security or functionality
6. Healthcare Provider Integration
When you choose to share information with healthcare providers through our platform:
You authorize us to facilitate communication on your behalf
Healthcare providers remain responsible for their own medical decisions
We do not guarantee provider response times or availability
Provider-patient relationships are independent of our platform
7. Clinical Trial Information
Our clinical trial matching service provides information about potentially relevant studies. However:
Trial information may not be current or complete
Eligibility criteria are determined by trial sponsors
We do not guarantee trial acceptance or outcomes
Participation decisions should be made with healthcare providers
8. Subscription and Payment Terms
Our platform offers various subscription tiers with different features:
Subscription fees are billed according to your chosen plan
Automatic renewal unless cancelled before the next billing cycle
Refunds may be available according to our refund policy
Price changes will be communicated with advance notice
9. Intellectual Property
CureWise retains ownership of our platform, AI algorithms, and proprietary technology. You retain ownership of your medical information while granting us necessary licenses to provide our services as described in our Privacy Policy.
10. Data Security and Privacy
We implement comprehensive security measures to protect your health information in accordance with HIPAA and other applicable privacy laws. For detailed information about our data practices, please review our Privacy Policy.
11. Limitation of Liability
To the maximum extent permitted by law, CureWise shall not be liable for:
Medical decisions made based on platform information
Delays or errors in AI analysis or recommendations
Healthcare provider actions or decisions
Clinical trial outcomes or acceptance decisions
Indirect, consequential, or punitive damages
12. Indemnification
You agree to indemnify and hold harmless CureWise from any claims, damages, or expenses arising from your use of the platform, violation of these terms, or misuse of medical information or AI-generated insights.
13. Service Availability
We strive to maintain platform availability but cannot guarantee uninterrupted service. Planned maintenance will be communicated in advance when possible. We are not responsible for service interruptions due to technical issues, emergencies, or circumstances beyond our control.
14. Termination
Either party may terminate this agreement at any time. Upon termination:
Your access to the platform will be discontinued
Your data will be handled according to our Privacy Policy
Certain provisions will survive termination as legally required
15. Governing Law and Disputes
These terms are governed by the laws of California, United States. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except for claims that may be brought in small claims court.
16. Changes to Terms
We may update these terms to reflect changes in our services or legal requirements. Material changes will be communicated via email and platform notifications. Continued use of our services after changes constitutes acceptance of the updated terms.
17. Contact Information
If you have questions about these Terms of Service, please contact us:
CureWise Legal Department Email: info@curewise.com
For urgent legal matters, please mark your email as "URGENT - LEGAL" in the subject line.
Agreement
These Terms of Service are effective as of June 1, 2025. By using CureWise, you acknowledge that you have read, understood, and agree to be bound by these terms.
Effective June 1, 2025
info@curewise.com
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